Been running a business for about a year now selling digital images and prints. Digital images make up about 95% of sales.
Recently a client received some prints and was not happy with them. I've subsequently sent the digital images to him, and he likes them. I'm getting the prints redone by a commercial printer. I've not had any complaints previously.
If you sell prints, do you print them yourself, or have them done by a printer?
There is a bit of overhead in getting good quality ink, papers, calibrating the equipment etc... Given the small number I do I'm thinking of outsourcing my printing. The printer is a commercial outfit, uses Ilford paper, archival inks and huge ass Epson printers, so quality is good, and he is a friend.
What would you do?