An online electronics retailer has been fined a record $3.15 million after it failed to deliver mobile phones, cameras and other electronic goods to customers across Australia.
Digital Marketing Solutions — which traded online as Android Enjoyed and Camera Sky — and its Hong Kong-based director also failed to repair goods and misled consumers, the New South Wales Supreme Court found.
NSW Fair Trading received 637 consumer complaints about the company between January 2017 and July 2018.
"Either the goods wouldn't come, or they wouldn't come in a timely way or when they did come they weren't able to be used because something was wrong with them," New South Wales Fair Trading commissioner Rose Webb said.