Hang on!
You go to Canon HQ. You demonstrate it isn't working and even if you had the receipt, they still make you wait. (i can understand them wanting the receipt even though they could tell its age from their records). They can't just swap it on the spot for 1 of the 1000 they have in the store room?
Canon = good product but, one must question their care factor about customers.
Scotty
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