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ameerat42
26-07-2018, 9:34pm
Folks.
I'm about to use CCleaner for the first time to try to remove a single program.

But even before I go to Tools - Remove Programs, I notice lots of options already
ticked in the "Cleaner" menu, both for Windows and for Applications (see pic).

Are there any of these that should be un-ticked before I start the program removal?
Basically I want to remove all previous traces of this program. :confused013

BTW, it's a 14-day full version trial, then it reverts to the "free" version.

Ta.

Here's what I mean...

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paulheath
26-07-2018, 10:29pm
nope , good to go.. unless you want to keep all your internet history?.. i know i DONT :lol:...

farmmax
26-07-2018, 10:35pm
Personally, if it were my computer I'd probably untick the Run(start menu), but I use that a fair bit, and it is handy when it offers suggestions based on my previous usage.
If I could tick the Auto complete Form History (if I'd ever used it!), I would.

Other than that, your guess is probably better than mine.

arthurking83
26-07-2018, 11:35pm
I'm kind'a similar to farmax.
I'm a heavy user of CCleaner.
I leave the run(start menu) ticked, but untick the jump lists, as I use that a lot.
That is, right click my taskbar icons to reveal the recently used list of files recently opened or pinned for that program.

Further down in the Advanced area, I also ticked prefetch, and a couple of other items(event log, and something else.. can't recall now)

Other thing I'll do is to sort through some of the Applications check boxes. FF, I clean the cache, but leave forms and login history alone. I can barely remember my name some days, let along what password I used for most website logins!

You only need the free version for quick and easy PC clean ups. I occasionally clean out the registry, I do install a fair amount of various software to see what they do and how they work, tho.
My thinking is that it's better to remove as much carp after removal of the program.

MrQ
27-07-2018, 8:17am
As others have mentioned, most of those are just personal preference.

Be aware though that CCleaner isn't really an application "remover". It will do that (in the "Tools" page) but that just does the same thing as removing the program via the normal Windows option. CCleaner can help tidy things up after removing a program by using its registry cleaning tools, but if you aren't sure about some of these options then it's probably safer to leave those alone.

If you're looking for something that will completely remove a program from your computer and clean up all trace of it, try IObit Uninstaller - the free version will do exactly that.

ameerat42
27-07-2018, 8:30am
Ta to "one and all", as I have heard and have wondered about.

MrQ. I will look into that program.

Just now a CCleaner popup said I could get back 1.3GB of space by cleaning :eek:

Gazza
27-07-2018, 8:40am
Has a great 'Duplicate finder' you may find helpful as well?

ameerat42
27-07-2018, 8:49am
Ta too, Gazza..

Time to give back...
At present I'm running sfc /scannow in an admin cmd prompt.

[/fingers crossed]

- - - Updated - - -

PS: Was a d:ope and forgot to output > to a text file :(

John King
27-07-2018, 9:24am
Am, depending on the program, there may be a specific "clean tool" for it. These are usually written by the software maker. e.g. AVG, Adobe and ON1 all have product specific clean tools.

Also, don't ignore Microsoft's own disk cleanup program.

ameerat42
27-07-2018, 1:15pm
Well, that's that! - Which is about zer0!

I tried both CCleaner and IOBit Uninstaller. They both do just the same at
removing the program as Win uninstall. In every case, only empty folder
names remain. On the way through it tells me what has been deleted - registry
entries, etc.

Ta to all who tried to help. I think the problem is not uninstalling, but the
program itself.

John King
27-07-2018, 3:02pm
What program are you trying to uninstall , Am?

ameerat42
27-07-2018, 4:06pm
...as I found out after a lot of mucking around.

JK, it's Sigma Photo Pro V 6.6.1 (but the same thing happened with 6.6.0 some time back).

I've got it cleanly uninstalled, but apparently that was not the issue.
Oddly/Weirdly/Strangely/Other Epithetly...

This program "installs" in about 3 seconds onto the C: drive, an SSD.
(I checked that the full program files "seem to be there". On uninstall,
whichever method, they all disappear again.)

When the program opens it shows me the folder structure for the Desktop and any
external HDDs attached. It also includes a listing for "This PC". If I click on that -
thinking to display the C and D drives - the program chucks a wobbly and throws an
Exception Error, saying that the specified module could not be found :eek:

That's so ODD because the program itself is installed on the C drive. I have tried it
elsewhere, on D and on an external drive, each time with the same result :confused013

In other words, it WILL NOT SEE the C and D drives :confused013 x 2 !!

In desperation I've written to Sigma Japan about it.

- - - Updated - - -

PS: It "works" OK if I just read files on the external drives.

John King
27-07-2018, 4:46pm
Could it be a security permissions error? Are you getting any "Access Denied" error/s?

ameerat42
27-07-2018, 4:59pm
Nope, just...
136424

and then...
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John King
27-07-2018, 6:55pm
Am, sorry to take so long to reply. It's bloody difficult to address anything serious when using a tablet ...


Download "Everything", the program from here: http://www.voidtools.com/downloads/

This will allow you to find the folder containing the executable file, and any other that it refers to. This should not even be able to be run at all!! Delete the folder and all files in it.

Assuming that you have used the Windows Uninstall program to remove the program, delete the entire folder.

Reboot your computer.

If anything is still there, reinstall the program, then reboot.

Run the Windows uninstall program again. Reboot.

If anything is still giving you flak, shoot off an email to Sigma support and request that they send you a proper "clean tool" program that will remove all traces of their program. Their web site is here:

https://www.sigma-global.com/en/download/cameras/sigma-photo-pro/

I loathe programs that behave this way ...

My friend had to go down this path with ON1 recently, as it left garbage all over his computer too. They sent him a Visual Basic script (.VBS file) that finally got rid of all the rubbish left behind by their uninstall program.

Hope this helps a bit.

arthurking83
28-07-2018, 5:05pm
I think we discussed this previously Am.

There aren't many registry entries for Sigma Photo Pro 6, but what's there is hidden cryptically, and hidden well.(why I know not, but! ... )

Open Regedit, and hit Edit in the toolbar, and use the search function.

I can find keys to Photo Pro 5 easily 'nuff, but not Photo Pro 6, and what's there for v6 is usually listed in the recent apps directory only.

So using the search tool in Regedit, search for 'Photo Pro 6'.

Staying in the registry, also look for entries in the file associations folders(ie. SOFTWARE\CLASSES\) for .X3F folders or entries. Probably some references to Photo Pro 6 in there too.

Just keep searching the registry for any entries containing Photo Pro 6.
if it's the only Sigma software you have installed, then you coould do a more simple 'Sigma" search.
I have v5 and also the Optimiser software for lenses too .. so a 'Sigma' search for me results in many false positives.

Also have you sifted through your personal AppData folder.
This is the main store where Photo Pro 6 stores all it's user settings and memories.
If you go to User\<you>\AppData\Local\Sigma\Sigma_Photo Pro6 and delete that entire folder, it'll wipe Photo Pro 6 residual software settings off your PC.

So 1/. uninstall,
2/. search registry .. delete any all keys pertaining to PPv6,
3/. clean the AppData folder out .. and then do a registry cleanup using CCleaner.
4/. Reboot PC,

see how that goes.

ameerat42
28-07-2018, 5:21pm
Just as a preface to further action, AK, there's the \AppData\...\SPhotoPro.xml file.
I found this line in it which reflects the problem with the internal drives:

<ThumbDir>Desktop\Elements (E: )\FrmMyPix290614\DP2-261212</ThumbDir>

and later after I had opened a few more folders in SPP 6 it had changed to:

<ThumbDir>Desktop\Kingston240SSD (K: )\SD1-180218Syd</ThumbDir>

They show what SPP reports of the folder structure - the drves it allows me to see.
These are: The Desktop, E:, now connected F: and K: - but C and D are NOT listed.
This corresponds with the 2nd pic in Post 14, above.

- - - Updated - - -

As a workaround, I've copied relevant image files to folders on the F: drive and
I can run SPP6.6.1 and work on them :) for once in a long time.

arthurking83
28-07-2018, 5:34pm
ps. I vaguely remember you having this issue a while back:

Something to do with you can't access a drive using SPP6(or something).

Have you tried 'force' opening a file?

That is: use Windows Explorer navigate to a file you want to open. jpg, X3F .. doesn't matter what type, right click a file in Win Explorer and open with.
If you don't get the option to use SPP6, then use the find another app from list option. Browse to the SPP6 program folder and use the SPP6 exe.

Important note: I just tried doing just that(open with) and it took what seemed about 10mins to finally respond to the command to do so.
So if you try that, and nothing happens in a normal time frame, maybe go watch a movie(or series of movies) .. to the end, come back, if it still haasn't responded, try another trilogy of movies(eg. back to the future) .. and come back again.

In the time it took me to reply with this advice, maybe 10+ mins .. it finally responded.
What I'm thinking is maybe it's just the browser/explorer window that's having the issue you get.


You said the C drive is an SSD, what's the set up of those two drives(C and D).
Are they on the same SATA bus system.
That is, you probably have a few SATA connectors on the mainboard(eg. 4, maybe 6 possibly 8 all up). They're not all connected to the same controller.
Usually best if you don't connect them all up to the same controller if you have this as an option.
so if you had (say) 6 SATA ports, 4 could be running via Controller 1, and two could be running via another controller(for arguments sake we'll call it Controller 2).

Over time, this is how I've found many mainboards are usually set up.
Could be a problem with whatever module Sigma uses and that SATA controller.
I assume that the external drive is via USB? if so, then it uses a separate controller again.

ameerat42
28-07-2018, 7:04pm
Yes, I had the same problem - not as well identified - with the previous version a couple of months ago.
I can also open from C or D with a R-click and choosing SSP 6, but it's cumbersome and it does not suddenly
open the relevant drive.

The external drives talk to the computer at 100+ MB/sec for the HDD and 200+ MB/sec for the ext SSD.

Now I see I have to "learn" all about SPP 6.x, which is a bit more featured than 5.x.

- - - Updated - - -

BTW, on the matter of the thread title, I ditched CCleaner.
I found it was slowing down my internet connection through
monitoring. Even after I had turned that feature OFF - amid
dire warnings not to do so - it was a drag to go to many sites.

For instance, trying to download the said program from the Σ site
was going to take a few hours. I had to get it sent to me via a
user's Dropbox. This morning I tried from the Σ site again and got
it in about 1 minute.

arthurking83
29-07-2018, 1:08am
Right!
So the program can see the files off the C or D drives if you use the 'open with' method.
But it won't show you the C or D drive in the browser window?

Is that correct?

And if so, if you do use the 'open with' method, does SPP open both the browser window AND the edit window .. or just one and not the other?

eg.(what I'm curious about) if you use 'open with' for a file on the C drive, and the browser window does display(as it does for me) .. what shows up on the directory tree on the LHS of the browser window?

ameerat42
29-07-2018, 8:26am
AK. In this circumstance the sequence* of events is:
1) R-click on the desired file and "Open with SPP6".
2) The browser window begins to open and you get the error message.
3) Click on that and after a bit of disk activity you get the single file icon in the browser window,
and soon after the edit window opens up.
4) If you close that, then the browser window remains open and the Folders panel is populated with ALL sub-folders listed
on the drives it can see, BUT you still DO NOT see C and D.

However, you CAN save a processed file and it will end up in the folder it came from.


* Might as well be sequins FWIW:rolleyes: