CS4 Scratch disk problem

[dbax]

Hey APer's I'm suddenly having a constant error message in CS4.

"Trouble reading or writing to scratch disk error -36. Error is unrecoverable."
it then shuts itself down. Never had this problem before

this happens when I try to use the Distortion filter to correct lens distortion( other filters work OK) and when saving a file.


my selected scratch disk is my E drive which has 274 GB free
XP SP3 2 GB RAM
Any one got any ideas?

[ricktas]

have you checked E drive for errors? Maybe a scan of it is worth considering.

[dbax]

thanks Rick, running a defrag on it at the moment, then check disk.
I'm at a loss

[dbax]

have you checked E drive for errors? Maybe a scan of it is worth considering.

well don't know what happened, ran the defrag then check disk and all seem to be back to normal...fingers crossed. Thanks Rick

[ricktas]

Welcome, was the only thing I could think of, as being the cause.

[dbax]

Ah ha, no E drive today.mmmm just about to pull the machine apart. Hopefully a loose connection, but it does explain the problems I've been experiencing.
Now when did I last back up?


Ok up and running again now, looks like a loose connection was the problem, I'll back it up tonight just in case.

[ricktas]

might be a drive about to die too. backup anything that is on it that is needed.

[dieselpower]

Yep, backup as much as you can ASAP. Hopefully the drive isn't dead, but it may end up being terminal so pays to be prepared. Drives generally don't just have a loose connection unless your PC is moved around a lot.

[dbax]

backed up entire disk to two EHDD last night, it seems to be running OK for now but I do feel better that is backed up just in case it does crash.

[dbax]

might be a drive about to die too. backup anything that is on it that is needed.

Update: 320 gig HD died yesterday Glad I took the advice a few weeks ago and backed up the entire drive. Now to find a replacement?

Thanks guys

[Jules]

Whew! You dodged a bullet there, getting everything backed up.