Quote Originally Posted by Bensch View Post
FWIW, I do the majority of my printing at Officeworks (haven't tried a photobook yet...but soon) and have found that if I increase my exposure by 2/3rds of a stop before printing, they come out perfectly.

I remember watching a YT video some time ago (can't remember which one, unfortunately) and they said that the difference was caused by the fact that monitors are backlit and they show everything brighter, compared to a print, which has no form of backlighting.
That does seem to fit with what someone else told me - I'm just doing one now, so I'll try that and see what happens. It's a pity they don't make this more obvious so that customers don't get disappointed.