Quote Originally Posted by mongo View Post
As a general point people should note that if you live in NSW and purchase an item from a retailer anywhere in Australia and the goods are supplied to you in NSW, then, if the goods are not as described eg, new or a genuine product form a particular manufacturer eg canon or nikon etc, you have recourse against the retailer direct. It makes no difference that it is described as "grey market". If the goods are sold as , say, a new Canon.......then, it must be new and a genuine Canon etc. If you live in other states, those states throughout Australia may have very similar consumer legislation but you should check with the equivalent of the Department of Fair Trading in your specific state to confirm this.

It seems better to avoid the problem if you can to begin with by buying from a reputable source, asking for the serial number of the goods you are about to buy (before you buy) and check with the manufacturer that it is one of theirs before you buy etc
Sure, but what if you buy from an overseas store, that has no office in Australia, and they ship you your new gear. This gear is not covered under Australian Law. The sale/contract for sale occurs in another country entirely and Fair Trading etc have zero jurisdiction over it.