I purchased a Seagate "Expansion External Drive" 2 TB about 3 to 4 weeks ago, brand new.

Over the last couple of days I've transfered all but a few images to the new drive,

Turn Laptop on tonight, plug the HD into said USB Port and blow me down, I get an error message stating that my laptop doesn't recognise the HD, "The usb attached has MALFUNCTIONED"

Has anyboby come across this before?

Have tried all the USB slots, other HD's will work. Green light on HD is on, fan running????

Has anybody in Perth used or can recommend a shop that can retrieve all my pictures/data? Or has anybody had to send a warrantable HD back and had success with retrival of data?

"Not happy Jane" Not blaming the Maker at all here, naming the product manufacture for likeness of product only..