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Thread: Mack Warranties

  1. #1

    Mack Warranties

    Hey

    I'm aware of the lens warranty thread at http://www.ausphotography.net.au/for...ens-warranties.

    But I am curious about previous experiences with Mack warranties and the chosen service centres. Looking at DWI, they say you need to complete a form requesting warranty claim, and they will contact you with a service centre of their choosing.

    Has anyone done this, and how close was the service centre to you?

    Thanks

  2. #2
    Administrator (Site Owner) ricktas's Avatar
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    What are you hoping for from the warranty? Remember this is not insurance, it will only apply if there is a manufacturing fault with your gear. To be honest I prefer to spend my money on insurance, than extending the warranty.
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  3. #3
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    Quote Originally Posted by ricktas View Post
    What are you hoping for from the warranty? Remember this is not insurance, it will only apply if there is a manufacturing fault with your gear. To be honest I prefer to spend my money on insurance, than extending the warranty.
    Good point, Rick. Just more peace of mind, the same opportunity as you would get for an Australian warranty. If I drop it, that's disappointing, but if it is a manufacturing defect, then that's just frustrating.

  4. #4
    Merry Christmas Everyone. Mary Anne's Avatar
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    I read on a Forum that they get sent to Canon in Sydney.
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  5. #5
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    Quote Originally Posted by Mary Anne View Post
    I read on a Forum that they get sent to Canon in Sydney.
    Just called DWI to confirm, and this is correct.

    Still open to first hand experiences if anyone has any?

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