Camera Raw editing is not enabled

[rafikicat]

"Camera Raw editing requires that a qualifying product has been launched at least once to enable this feature."

I get this message sometimes when I try to open a jpg. in Camera Raw - it seems to happen if it's a jpg. sent to me by someone else.

I don't understand what it means, but I'm sure someone here can translate it for me. I'm using CS4.

Thanks in advance.

[Damo77]

What method are you using to open the jpeg in ACR? Via Bridge?

[Damo77]

It sounds as though you have a few versions of Photoshop on your computer? Trial versions, perhaps?

[rafikicat]

Yes, I'm using Bridge and No I haven't got trial versions. I have CS3 and CS4, and the same problem arises in both. I only use CS4, but I thought I would check in CS3 as it is still on the computer, and it's the same problem.

[agb]

There are lots of queries and answers about this if you google that phrase. One of them might help.

[rafikicat]

Thank you agb, I googled it, and found the answer (fingers crossed) on Adobe Forums. It seems to be a common problem. This is the link if anyone else has the same problem: http://forums.adobe.com/thread/310392?start=50&tstart=0 It's No.62. from vophotostudio.