User Tag List

Thanks useful information Thanks useful information:  0
Results 1 to 11 of 11

Thread: Canon Camera Repair Service

  1. #1
    Member
    Join Date
    04 Nov 2009
    Location
    Melbourne
    Posts
    347
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Canon Camera Repair Service

    My 6 month old 50D shutter button stopped working much to my disappointment. (I reckon about 20,000 shots) Searching online it seems to be a common problem - not good. So posted my camera back to the Canon Service Centre in Sydney & got it back in 9 days all repaired under warranty. Pretty good service I thought as postage & weekends would take about 5 days out of that. Still waiting for Aust post delivery receipt that Canon got it though!

  2. #2
    Site Rules Breach - Permanent Ban Tatts's Avatar
    Join Date
    05 Jan 2010
    Location
    Melbourne
    Posts
    105
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by Old Skool View Post
    Still waiting for Aust post delivery receipt that Canon got it though!
    Didn't you say you got it back? what's the receipt for?
    Awesome that it only took 9 days. gotta be happy with that.

  3. #3
    Member
    Threadstarter

    Join Date
    04 Nov 2009
    Location
    Melbourne
    Posts
    347
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I paid for Registered Post with Delivery Receipt so I would have thought the Aust Post system would have let me know it got delivered.
    Yes real happy with the Canon Service.
    Last edited by Old Skool; 01-02-2011 at 7:39pm.

  4. #4
    Ausphotography Regular Bercy's Avatar
    Join Date
    05 Nov 2009
    Location
    Adelaide
    Posts
    1,556
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I have only ever needed them once here in Adelaide and they were fine.
    Berni

    ""The most important piece of camera equipment you will ever own sits between your ears...."

  5. #5
    Member
    Join Date
    06 Oct 2009
    Location
    Clayfield QLD
    Posts
    278
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    i had a lens repaired, about a year ago under warranty, posted and returned in under 2 weeks, can not fault their service.
    I have this silly idea, that I should actually go and take photos with all this photography gear I have already accumulated, before I collect any more!

    See some of my photos here.
    https://www.facebook.com/pages/David...5888662?ref=hl
    And my very randomly updated blog.
    http://davidarnold.wordpress.com/

  6. #6
    Member
    Threadstarter

    Join Date
    04 Nov 2009
    Location
    Melbourne
    Posts
    347
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Well the replaced shutter button has just failed again on my 50D! Not happy esp since I got a grip this time and I reckon 90% of my shots have been with the grip button since its been fixed. Will have to send it back to Canon again - just as well it is still under original warranty. Does Canon then warrant the repair for 1 year? Looking on Google it seems 50D shutter button failures are pretty common. Couldn't happen at a worst time as I won't get it back in time for big trip to Alice Springs and drive back to Melbourne. I feel a 60D as a 2nd camera mightn't be a bad move as I see they are on special at Hardly Normal at the moment - though 7D would be nice but Minister of Finance might not agree!

  7. #7
    Account Closed
    Join Date
    09 Nov 2009
    Location
    One Mile Beach NSW
    Posts
    181
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Do I understand correctly that the camera still works OK with the shutter button on the grip but not with the button on the body? Is it the button or is it something inside the camera that fails.... I have a 50D (as a backup for my 5D2 but would not like th have that failure as the camera is out of warrenty by now...)

  8. #8
    Member
    Join Date
    23 Nov 2009
    Location
    Brisbane
    Posts
    3,086
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I guess it's time to upgrade as cannon have discontinued making the 50d
    Dwarak Calayampundi

    Canon 5D Mark II, 7 D Lens Canon 24-105mm L Canon 16-35mm II L Canon 100mm Sigma 10-20mm Canon 50mm 1.8
    http://www.wix.com/dwarak/landscapes

  9. #9
    Member
    Threadstarter

    Join Date
    04 Nov 2009
    Location
    Melbourne
    Posts
    347
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Shutter button on camera is the problem, a mechanical issue with the button itself. Camera will work fine with the grip button or with remote cable release button. Seems to be a known issue with the 30D to 50D series, do a Google search on canon 50d shutter button failure - over 65,000 results!
    Am getting a 60D as a spare body to share the load with the 50D, unfortunately can't justify expense of going to 7D. Problem is the 60D is hardly an upgrade to the 50D, slightly slower burst mode, plastic body & no micro adjustment for the lenses on the 60D vs the 50D.
    Last edited by Old Skool; 08-04-2011 at 12:31pm.

  10. #10
    Member
    Join Date
    08 Oct 2010
    Location
    Greenwich
    Posts
    1,708
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Just wait until you try a 60D.
    You'll be surprised at how good it is, and how versatile it is too, especially with the flip-out screen with its more than 1,000,000 pixels.

    I also have an old D60, and the difference in ergonomics is like chalk and cheese.
    Once you start using the 60D, and get used to it, you won't want to use the 50D too much afterward.

    Personally, I prefer a good plastic body, as it doesn't scratch and get dented like metal bodies do, and is a bit lighter in weight.
    All my photos are taken with recycled pixels.
    Knowledge is knowing that a tomato is a fruit.
    Wisdom, is knowing not to serve it in a fruit salad.

  11. #11
    Member
    Threadstarter

    Join Date
    04 Nov 2009
    Location
    Melbourne
    Posts
    347
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Canon advised me that repairs are then covered by repair warranty for 6 months, but if the same issue arises again beyond that time they will look at the service history and maybe fix it free if required. Sounds good to me.
    Bought a 60D today, just waiting for battery to charge to try it out.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •