User Tag List

Thanks useful information Thanks useful information:  1
Page 1 of 2 12 LastLast
Results 1 to 20 of 29

Thread: Faulty Canon battery charger (EOS 5D Mark II)

  1. #1
    Ausphotography Veteran
    Join Date
    08 Nov 2009
    Location
    Sydney
    Posts
    3,303
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Faulty Canon battery charger (EOS 5D Mark II)

    I discovered the other day that the battery charger supplied with my Canon EOS 5D Mark II has stopped working, seemingly.

    When I plug it in and seat the battery, the LED does not illuminate.

    I've tried different power points, and jiggled the cable.

    Is there a problem with it?

    Is there anything I can do?

    Is there any other way to charge the battery? It's at 92% capacity now, but once it runs out, I'm stuck.

  2. #2
    Member
    Join Date
    08 Sep 2010
    Location
    Syd
    Posts
    259
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Do you only have one battery? If so i would suspect it is more likely that the battery has failed?
    I purchased two Phottix batteries off ebay for about $30 a few days ago, and they seem pretty legit. maybe try that first before forking out ~$100 for a charger that you don't need?
    I've had a canon battery die on me before so do not have loyalty to sticking to canon batteries... btw when my battery went, it would just apear to charge after like 5 minutes (but it didn't really charge), so in your case it seems a bit different.

  3. #3
    Ausphotography Veteran
    Threadstarter

    Join Date
    08 Nov 2009
    Location
    Sydney
    Posts
    3,303
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by pmack View Post
    Do you only have one battery?
    Yes.

    Quote Originally Posted by pmack View Post
    If so i would suspect it is more likely that the battery has failed?
    The battery works in the camera. That's also how I know it has 92% of its charge.

    Quote Originally Posted by pmack View Post
    I purchased two Phottix batteries off ebay for about $30 a few days ago, and they seem pretty legit. maybe try that first before forking out ~$100 for a charger that you don't need?
    The battery is working; the charger is what seems faulty. I shouldn't expect to have to buy a new charger if the camera is under warranty, although I'm not sure if the charger would be covered by the warranty. I should hope so!

    If the battery really is faulty, then the fault appears to be with the charging; the camera is otherwise fully functional with the battery inserted.

  4. #4
    Member
    Join Date
    28 Aug 2008
    Location
    Adelaide
    Posts
    1,913
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    have ya tried cleaning the metal contacts of the charger guv'nor?

    surprised u only have 1 battery for it, I have 6!

  5. #5
    Ausphotography Veteran
    Threadstarter

    Join Date
    08 Nov 2009
    Location
    Sydney
    Posts
    3,303
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by JM Tran View Post
    have ya tried cleaning the metal contacts of the charger guv'nor?
    I haven't, but given the age of it (less than six months) and the fact that I store it in a container, I doubt the contacts are dirty.

    Quote Originally Posted by JM Tran View Post
    surprised u only have 1 battery for it, I have 6!
    I've not found myself needing more than one battery.

  6. #6
    Member
    Join Date
    26 Jul 2010
    Location
    South
    Posts
    254
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    My money is on the charger. I love canon and all, but their chargers (in my experience) have a nasty habit of dying suddenly
    Canon stuff 5Dmk1 w/ 24-70 f2.8L, Canon 5Dmk1 w/70-200f2.8L, 100mm f2.8 macro, 50mm f1.4, 580exII
    Alienbees B800, Lumopro 160, Manfrotto 155XPROB w/ 498RC2, Lowepro ProRunner X450AW
    Phew!

  7. #7
    Account Closed
    Join Date
    23 Oct 2009
    Location
    Sydney Australia
    Posts
    391
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Xen the charger will be included in the warranty, perhaps you could contact another 5D II owner at our club and ask them to bring their charger to the meeting on Thursday so you can try the battery in it?

  8. #8
    Ausphotography Veteran
    Threadstarter

    Join Date
    08 Nov 2009
    Location
    Sydney
    Posts
    3,303
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Thanks for the responses.

    I cannot say I've observed Canon chargers to be fault-prone -- the chargers supplied with my previous cameras have been fine.

    It so happens that a 5D II-owning colleague had his charger with him today, so I have borrowed that and will isolate the faulty component (ie, cable, charger or battery).

    Fantasy, I won't be at the meeting due to work commitments again, but I will contact Canon after I have determined which component is faulty. If it can be replaced under warranty, all good.

  9. #9
    Ausphotography Regular Bercy's Avatar
    Join Date
    05 Nov 2009
    Location
    Adelaide
    Posts
    1,472
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I have 2 chargers! Never had a problem in 4 years. Sounds unusual to have a device failure - especiallu with no moving parts. Woulk think a replacement under warranty. It may take a few days for Canon to have a committee meeting about the status of the charger, then diligent investigation, a review meeting and then they might replace it. In the meantime I'd find a friend with a charger and by a few batteries to keep you happy.
    Berni

  10. #10
    Ausphotography Veteran
    Threadstarter

    Join Date
    08 Nov 2009
    Location
    Sydney
    Posts
    3,303
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Update:

    In a nutshell, my charger is faulty.

    More details from the tests I conducted with my battery, two chargers and two AC cables:

    1. My charger + my cable = fail.
    2. My charger + borrowed cable = fail.
    3. Borrowed charger + borrowed cable = success.
    4. Borrowed charger + my cable = success.

    I'll contact Canon to obtain a replacement.

  11. #11
    Member
    Join Date
    26 Jul 2010
    Location
    South
    Posts
    254
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Me neither. i'd only had one blow on me, personally. However, working in photo retail, i get to see a good cross section of various faults by manufacturers, and Canon ain't the best with chargers it seems. Most noteably, BP-511A chargers for some reason. I'd replaced quite a few of those in particular.
    There are no moving parts but as with anything electronic circuit board components can pop whenever

    Quote Originally Posted by Xenedis View Post
    Thanks for the responses.

    I cannot say I've observed Canon chargers to be fault-prone -- the chargers supplied with my previous cameras have been fine.

    It so happens that a 5D II-owning colleague had his charger with him today, so I have borrowed that and will isolate the faulty component (ie, cable, charger or battery).

    Fantasy, I won't be at the meeting due to work commitments again, but I will contact Canon after I have determined which component is faulty. If it can be replaced under warranty, all good.

  12. #12
    Ausphotography Veteran
    Threadstarter

    Join Date
    08 Nov 2009
    Location
    Sydney
    Posts
    3,303
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by ZedEx View Post
    Me neither. i'd only had one blow on me, personally. However, working in photo retail, i get to see a good cross section of various faults by manufacturers, and Canon ain't the best with chargers it seems. Most noteably, BP-511A chargers for some reason. I'd replaced quite a few of those in particular.
    Interesting. I've had two chargers for the BP-511A and both were fine.

    Hopefully Canon will simply replace it outright very quickly.

    Quote Originally Posted by ZedEx View Post
    There are no moving parts but as with anything electronic circuit board components can pop whenever
    Indeed.

  13. #13
    Member
    Join Date
    08 Sep 2010
    Location
    Syd
    Posts
    259
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by Xenedis View Post
    The battery works in the camera. That's also how I know it has 92% of its charge.
    ahh yeah didn't think of that.

    i too am surprised you only have one battery though!
    i've checked out your site before and you clearly do a lot of photography. get a spare battery anyway :P

  14. #14
    Ausphotography Veteran
    Threadstarter

    Join Date
    08 Nov 2009
    Location
    Sydney
    Posts
    3,303
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by pmack View Post
    i too am surprised you only have one battery though!
    Apparently that does come as a surprise to some people around here. :-)

    Quote Originally Posted by pmack View Post
    i've checked out your site before and you clearly do a lot of photography. get a spare battery anyway :P
    Yes, I've shot a few images.

    With the subject matter I shoot, and the time I spend in the field, it would be quite difficult for me to drain the battery in one session.

    Based on that, a spare would only be useful for a backup in case the main battery failed.

  15. #15
    Member
    Join Date
    08 Sep 2010
    Location
    Syd
    Posts
    259
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    you should go travel, with no idea what you may need your camera for, and with the possibility of no power supply....

  16. #16
    Ausphotography Veteran
    Threadstarter

    Join Date
    08 Nov 2009
    Location
    Sydney
    Posts
    3,303
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by pmack View Post
    you should go travel, with no idea what you may need your camera for, and with the possibility of no power supply....
    All well and good, but that scenario doesn't really apply to me.

  17. #17
    Member
    Join Date
    28 Aug 2008
    Location
    Adelaide
    Posts
    1,913
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Quote Originally Posted by Xenedis View Post
    All well and good, but that scenario doesn't really apply to me.
    thats a concerning approach and attitude to me. By having just 1 battery and relying on that. Why do ppl carry a spare tyre in the car when 4 is fine! Right?

    what if you are charging your single battery at the time, and have to wait until its recharged to shoot again, might miss something there......too many variables......

    whats the motto of the Scouts again?

  18. #18
    Ausphotography Veteran
    Threadstarter

    Join Date
    08 Nov 2009
    Location
    Sydney
    Posts
    3,303
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I am not interested in debating any further the benefits of having more than one battery.

    That is not the purpose of this thread, and what I need is a new charger, not a philosophical lecture.

  19. #19
    Member
    Join Date
    30 Oct 2006
    Location
    Bris Vegas
    Posts
    1,102
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    i have 4 older 511 canon chargers and they have all worked amazingly since i bought them... one is almost 5 years old, and yeah i did have 8 511A's for 32 bodies at one stage so the chargers got abused for a few hours at a time

    M
    www.pbase.com/mcphotographics loooots of pictures!
    hmmm Eq list... 1D II, 5D II, 7D, 100-400 LIS F4.5-5.6, 70-200 F2.8L, 135 F2, 85 F1.8, 24-70 F2.8L, 16-35 F2.8L, 420EX, 580EX II x2 ST-E2 Cir polar filters and much much more all in a neat back pack that kills my back!

    Adobe CS5
    Week 16 Sheep Winner
    If you have a question about car / action / sports photography or Canon Cameras PM me...

  20. #20
    Ausphotography Veteran
    Threadstarter

    Join Date
    08 Nov 2009
    Location
    Sydney
    Posts
    3,303
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    An update:

    I dropped into Canon HQ yesterday.

    It's a warranty replacement, and should take several days to get a new charger.

    Unfortunately I didn't have my proof of purchase with me, so I'll drop in again on Monday, and I should expect to have a new charger before the end of the week.

Page 1 of 2 12 LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •