I dutifully rang Canon this morning on the Brisbane number (07) 3909 5000 to check and make sure they still provide aservice for 50.00 walkin because my 50D has a heap of dust bunnies breeding on the sensor.
The man I spoke to assured me that yes they do provide that service and I could bring it in this morning and have it done. WRONG. I went to Southgate Avenue to be greeted by a locked door and big fat sign saying "As of July 1st 2010.....we no longer have a Canon camera service centre in Brisbane. Gone, gone, gone as of July 1st.
Annoyed, I rang the Courier service bell and down came a receptionist to open the doors and give me the good news...She says the phone call diverted to their Sydney office and there would have been a pre recorded message advising me that this call would be diverted to Sydney now the Brisbane Service office is no longer in existence.. WRONG.
So, there you have it. If you want CANON to do any work on your CANON camera you have to send it to Sydney or Melbourne...how long to remove dust bunnies and return it ? Oh about 3-4 WEEKS she says.. would u like the address.. NO thanks.
I will try to locate someone else in Brisbane who does this basic customer service for CANON users with bunnies... good luck with that