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Thread: Photoshop cs3 help needed !!

  1. #1
    A. P's Culinary Indiscriminant mongo's Avatar
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    Photoshop cs3 help needed !!

    Technical help needed with CS3. Mongo uninstalled it with a view to later reinstalling it. However, he now finds out that you MUST DEACTIVATE IT BEFORE UNINSTALLING IT. The instructions are ridiculous - they tell you about doing this AFTER they talk about uninstalling it.

    How can I reload the program from the original Adobe CD or from my other computer that still has it installed. The license is for 2 computers and they have both been operating corrected for nearly a year before Mongo uninstalled it from one othe computers yesterday. Tried going back to "restore point in time" to one week earlier - no help - says it has a license failure in the "AMT".

    Mongo is going out for a while to get over the frustration before he performs an ELVIS (with a suitably sized gun) on his monitor. Hope there may be help when he looks in on AP later. Thanks people.
    Last edited by mongo; 27-09-2009 at 8:36am.
    Nikon and Pentax user



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    Administrator ricktas's Avatar
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    I think if you call Adobe on Monday, there is a reasonably easy fix for this, but you need the instructions from them, cause they ask a few questions about your licence etc when you call.


    Adobe Systems Pty. Ltd.

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    Ausphotography Regular
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    Thanks Rick & Mongo. I have the same problem, silly system this Adobe?
    Carmen

    My Stuff:- Canon 50D l EF 28-80 f2.8-4L
    l EF 100-300 f4-5.6 l Canon 100mm f2.8 macro l Tokina 11-16 f2.8 l Pol. Filter l Flash l Grip l Remote l Tripod l Lightroom 2 l CS3

    Constructive Critique of my photos always appreciated

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    Who me? dbax's Avatar
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    you may have to also download and run a little program to totally remove all PS3 items from your computer before re installation, I had to do this after my computer crashed last year, pretty sure the instructions are on the Adobe site.
    Cheers David.

    Canon 40D/EF-S 17-85 mm IS/Kenko Extenson Tubes/Canon EF 50mm F/1.8 II (nifty fifty)
    Sigma 10-20mm 4-5.6 /Sigma 70-200/ Sigma 1.4 teleconverter/ some Conkin filters | Adobe Photoshop CS6



  5. #5
    In Training MarkChap's Avatar
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    A phone call to Adobe should get you on the right track

    Had a similar problem after a crash, just rang explained what was doing and they fixed there and then
    Smoke Alarms Save Lives, Install One Today
    I shoot Canon
    Cheers, Mark


  6. #6
    A. P's Culinary Indiscriminant
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    mongo's Avatar
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    thanks guys - all roads seem to lead to Adobe - hope they get it fixed fast and do not muck me about.

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    Ausphotography Regular aycee's Avatar
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    Adobe

    Gday..try and find a file called amtlib.dll which is the activation file..if thats still there that my be the problem

    never happened to me on 3 but they did have problems with the earlier ones from my experience

    Alan!
    Canon Gear lenses tripod and enthusiasm "Photography is 90% good lighting and mostly the rest doesnt matter as long as it is in a 5 minute bracket morning and evening" regards Alan!


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