Trojan or OK?

[Miaow]

Hope someone can help here - Got a new comp yesterday which is a compaq/HP

Any way AVG is picking up one of the hp bin files as a trojan - Comodo is picking it up as a trojan also

File is called setsupport.exe and looking around on the net cant find much but one french page i found (and google translated) seems to say its not a trojan and that its a false positive...

Its currently quarrantined but i can restore it if needed ?

So do i leave it quarrantined?

Thanks

Edited to add: Ran the rescue disk creation earlier (while it was in quarrantine and it seemed to jam up a bit at the start until i moved it out nd then it seemed to work) but its since back in cause cuse of AVG and big threat detected messages...

[ving]

been busy looking for stuff... no luck. I'd sugest buying a new computer

just kidding, try beeping computer. they are a really helpful bunch there!

[Miaow]

Thanks David, yeah there's not much on the net - well in english anyway lol I think its safe but with 2 Av's saying its a trojan is a bit of a worry

[ving]

seriously, sigh up to beepingcomputer.com and ask at their forums.
better sure than sorry.

i translated a handful of pages and came up with naught too.

[Miaow]

Yeah might check there a bit later its quarrantined at pres so its not a 'threat'as such at the moment

[Miaow]

hmm gather you meant bleeping David ? beeping doesnt come up with a site?

[ving]

lol, yeah my bad

[Miaow]

Have joined and asked - will see what they say

[ving]

keep us posted

[Miaow]

well i have one comment on my post there from a person with the exact same thing happening with avast same new comp and that showing s trojan

[landteacher]

So, that's three strikes and your o-----------?
Mick.G.

[Miaow]

makes you wonder with 3 different av's saying it...

[Miaow]

well a reply said to send the file for analysis which i've been trying to do via avg prog but it wont send :/ cant log into the avg forum cause ive forgotten details and its got a security code question which isnt showing ARGH so i cant answer it...

[Invictus]

Good to hear they responded to you.
I wouldn't expect it will be a high priority for them, but you have some peace of mind now.

[Miaow]

was all fixed and updated by this morning so they did it fast which was good - I gather reporting a major computer suppliers software was a trojan wouldnt look good for them?

[Roof]

Sounds like this story


http://www.bleepingcomputer.com/foru...p/t256326.html

[Miaow]

Yes that would sound like this Roof as thats my post on there lol
Miaow was already taken so had to use that username lol