What behavior are you talking about, what went wrong?
Without knowing the exact details, here are some pointers:
- what mode did you have your camera on (M, Tv, Av?)
- How much ambient light was there? If there's plenty of light available ("saturday afternoon", probably a lot of light?), chances are your flash would not have added much. I assume ambient light ≈ 12 EV (typical scene, heavy overcast). Without flash, 100 ISO would've given f/5.6 @ 1/125 second, at 400 ISO f/11 at 1/125 or f/8 at 1/250.
Let's do the calculations:
- GN 580EX = 58 at 100 ISO => at 400 ISO GN = 116
- At 20 meters, you'ld need aperture set at 116 / 20 = f/5.8 (in reality: f/5.6)
- With FEV = -2/3, you have maximized the output of the flash
Ergo, you've most probably balanced the flash against the ambient light which makes things very, very tricky. What was the effect you where after?