...electrica!

No names are mentioned in this observation...

Today I was talking to the electricity supply coy. They told me I was not on a discounted plan.

Being -ed at this disclosure I (declined their offer to be transferred to their sales dept immediately)
and went later to their site, where all the "discount plans" were laid out in an unprintable fashion. After
collating the info into a readable tabulated format, I did some close checking. Note that I had my bill
and I could zero in on my address on the site.

The info showed the "normal" amounts per chargeable item, and the touted 18% discounted amounts.
But, when I compared the "normal" amounts with those on my bill, I found that my bill amounts started
off LOWER than the stated amounts on the website.

As a result, I would only get approx 10% discount, not 18%!!

I haven't decided what to do yet, but to call them up and point it out will be on the cards