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Thread: Peak Design has a recall on their anchors V1 and V3 (not V2 & V4)

  1. #1
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    Peak Design has a recall on their anchors V1 and V3 (not V2 & V4)

    From the PD Recall webpage:

    "We began making V3 Anchors in August 2017, which featured a thinner cord that could fit directly in smaller camera eyelets. In Spring 2018 we got a few reports (7 total) of V3 Anchors prematurely wearing out and failing. To put things in perspective, we've sold over 1 million V3 Anchors, so the observed failure rate is 7 in 1,000,000 (or 1 in every 17,000 users). Though small, this failure rate is unacceptable for us and hence we're updating our Anchors to prevent this issue from happening to anybody else."

    Support page:
    https://support.peakdesign.com/hc/en...s/360000833866

    Survey Page:
    https://peakdesign.typeform.com/to/u9JrZC

    I just took the survey and it looks like I have found at least 10 V1 and 2 V3 Anchors in my kit, although none of them looks as if they would fail and I do check them regularly.

    Cheers

    Dennis
    Dennis

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    Member Dark Mist's Avatar
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    Peak Design sent me replacement anchors quickly and without fuss.

    It wasn't fun replacing all my anchors but it's much better than getting a camera repaired.

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    Yes they sent them to me too very promptly, I have two straps and they sent replacements for both.
    The age of entitlement isn't over, it's just over there where you can't get to it.
    When several possibilities exist, the simplest solution is the best.
    "There are no rules" Bruce Barnbaum, The art of Photography
    Graham


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    Member torro's Avatar
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    Thanks for the info. Have filled in survey. How long did it take to receive replacements?

  5. #5
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    Quote Originally Posted by torro View Post
    Thanks for the info. Have filled in survey. How long did it take to receive replacements?
    I was an early adopter and I missed out on Batch #1, so it took maybe 6-8 weeks for mine to arrive.

    I think they are on top of it now, so hopefully they are in stock and it should just be down to order processing, depatch and transit time.

    Cheers

    Dennis

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