Site Outage / Slowness 24th June - 25th June 2016

[ricktas]

Last evening the site went AWOL for several hours. Kym rebooted the site server close to midnight and the site came back online. However this morning the site is very slow. Kym doesn't have access at present as he has no power. I will monitor for a while and see if the speed picks up, but may reboot the server again shortly, however the slowness appears to be network related, not server related. *Rick goes to look to check that he doesn't pay the bill in British Pounds

So please bear with us, make a cuppa while waiting for that thread to load

Apologies for the inconvenience.

[ricktas]

I rebooted the server again. Now searches (ie listing new posts) seem to have improved, but accessing threads and posting replies is still very slow. Going to keep investigating.

[ricktas]

The site appears to be getting back to normal now. Anyone still experiencing any issues?

[Cargo]

Just came back on & there is no dramas so far

Thanks Rick
Cargo

[Lplates]

Still a bit slower than normal for me. I gave up trying to access it earlier today.

[ricktas]

Still a bit slower than normal for me. I gave up trying to access it earlier today.

The IPV6 is still down, so we are running on IPV4. This could be impacting speeds for some. We have raised the issue with our hosting company.

If this makes no sense: https://en.wikipedia.org/wiki/IPv6

[Kym]

We are dual stacked, the server is configured correctly, there seems to be an issue with our host's network configuration (routers etc.)

[Kym]

Ping is very inconsistent. We logged the issue with the hosting provider.

Reply from 216.24.197.220: bytes=32 time=196ms TTL=55
Reply from 216.24.197.220: bytes=32 time=196ms TTL=56
Reply from 216.24.197.220: bytes=32 time=196ms TTL=56
Reply from 216.24.197.220: bytes=32 time=197ms TTL=56
Reply from 216.24.197.220: bytes=32 time=196ms TTL=56
Reply from 216.24.197.220: bytes=32 time=195ms TTL=56
Reply from 216.24.197.220: bytes=32 time=195ms TTL=56
Reply from 216.24.197.220: bytes=32 time=196ms TTL=55
Request timed out.
Request timed out.
Request timed out.
Reply from 216.24.197.220: bytes=32 time=203ms TTL=56
Request timed out.
Request timed out.
Reply from 216.24.197.220: bytes=32 time=202ms TTL=55
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 216.24.197.220: bytes=32 time=197ms TTL=56
Reply from 216.24.197.220: bytes=32 time=226ms TTL=56
Reply from 216.24.197.220: bytes=32 time=197ms TTL=56
Reply from 216.24.197.220: bytes=32 time=196ms TTL=56
Reply from 216.24.197.220: bytes=32 time=196ms TTL=56
Reply from 216.24.197.220: bytes=32 time=196ms TTL=56
Reply from 216.24.197.220: bytes=32 time=196ms TTL=56
Reply from 216.24.197.220: bytes=32 time=197ms TTL=55
Reply from 216.24.197.220: bytes=32 time=225ms TTL=56
Reply from 216.24.197.220: bytes=32 time=196ms TTL=56
Reply from 216.24.197.220: bytes=32 time=226ms TTL=56
Reply from 216.24.197.220: bytes=32 time=197ms TTL=56
Reply from 216.24.197.220: bytes=32 time=230ms TTL=56
Reply from 216.24.197.220: bytes=32 time=197ms TTL=56
Reply from 216.24.197.220: bytes=32 time=196ms TTL=56
Reply from 216.24.197.220: bytes=32 time=197ms TTL=56
Reply from 216.24.197.220: bytes=32 time=196ms TTL=56
Reply from 216.24.197.220: bytes=32 time=225ms TTL=56
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.

[Mark L]

Took about a minute for thread to appear.

[Kym]

Waiting on hosting provider; still getting very intermittent network

[ameerat42]

Couldn't log on at all last night. Tried a few times. Nothing after about 5 mins each time.
Today about a minute, open thread about the same.

[tandeejay]

I'm finding the site too slow for tapatalk to work. It keeps timing out. It must have a shorter timeout than my big computer which does eventually come back.

Actually, tonight, I didn't have a problem until I tried to hit that Brexit pole...

[Mark L]

Things seem back to normal now (fingers crossed)

[Kym]

Still issues. A bit better, but not correct

[Mark L]

Things seem back to normal now (fingers crossed)

Sorry everyone, I just broke it all again.

[ricktas]

Sorry everyone, I just broke it all again.

Is it cause you stick your fingers (crossed though they may be) where they shouldn't be? Gotta keep the sense of humour at play when times are trying.

[Mark L]

Is it cause you stick your fingers (crossed though they may be) where they shouldn't be? Gotta keep the sense of humour at play when times are trying.

Got nothing to do with where fingers shouldn't be. Sometimes the sense of humour depends on where the finger actually is. mmmm, sometimes slower is ....

[ricktas]

We appear to be back to 'normal' this morning.

[Cargo]

So far so good

Cargo

[Kym]

Some changes were made to routing tables that seem to have cleared the issue