What's wrong with my Lightroom?

[R1Joel]

I'm really at a loss here. I am beyond frustrated. Worked fine on old computer until I pressed one button, then it wouldn't work. Worked perfectly on my parents computer. Bought a new computer today and this is what I get:


Tried every one of the above suggestions and nothing has worked. Same file works perfect on parents computer. I'm over it.

[R1Joel]

Just did a test. Definitely a problem with Lightroom not the RAW files. I imported the above screenshot which is a png file and as soon as I press develop I get the same blue screen.

[R1Joel]

Sorry for the third post. But I am happy. I have got it working.

[MrQ]

Sorry for the third post. But I am happy. I have got it working.

What did you do to fix it?

[ameerat42]

What did you do to fix it?

Good Q, Mr

[R1Joel]

Lightroom was running off the integrated graphics chip, I switched it to the second graphics chip and it worked. The integrated chip must not be compatible.

[John King]

Thanks for that.

You can also tell PS (and I assume LR) not to use hardware graphics acceleration.

[arthurking83]

Lightroom was running off the integrated graphics chip, I switched it to the second graphics chip and it worked. The integrated chip must not be compatible.

How many screens do you have?
How do you connect the screen(s) to the PC.

You can really only connect a screen to a single graphics chip, unless you use SLI type bridging tech.
That is, I'd find it very (to extremely!) unlikely that if you have only one screen, that it'd be connected to both an integrated VGA chip AND a VGA card at the same time.

So what more likely happened is that if you have the screen connected to the VGA board, then the onboard VGA chip knows this and in effect does nothing(ie. is switched off)
If the settings in Lr were for it to use the onboard VGA chip, and that VGA chip is switched off(displaying nothing) .. then the blue screen only makes sense!

I doubt that it's a compatibility issue.

Good to see you up and running too tho.