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Thread: A Big THANK YOU to Site Sponsor FOTOGENIC (Sydney)

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    A Big THANK YOU to Site Sponsor FOTOGENIC (Sydney)

    I have been quietly trying to acquire some new studio gear in time for a major location shoot on Monday 22nd September. I wanted reliable and reasonably priced gear so my first thought was an Elinchrome DLite-it RX4 package from a very large local distributor. They said it was "In Stock" - It wasn't. When I complained TWO WEEKS later, and threatened cancellation, they sent me an email saying it had "Shipped" - It hadn't. Finally demanded they cancel and refund the purchase and then looked elsewhere. THAT is where the GOOD part of this story begins.

    I decided to give AP Site Sponsor Fotogenic Sydney a shot. From the Live Chat advice on their site answering my questions to their helpful search of their shelves after hours to ensure the stock was actually there, to finally having the gear ready for me to drive 130kms from Newcastle to collect it with only days to spare, I can't say enough about the helpful customer service provided. Fotogenic, thank you for your support and I hope my fellow photographers return that to you in future business. Well done!

    www.fotogenic.com.au
    Waz
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    Arch-Σigmoid Ausphotography Regular ameerat42's Avatar
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    I HOPE the former were NOT site sponsors
    CC, Image editing OK.

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    Quote Originally Posted by ameerat42 View Post
    I HOPE the former were NOT site sponsors
    Nah! Too BIG to be bothered with a piddling 15000+ local photography enthusiasts it seems.

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    Ausphotography Site Sponsor/Advertiser David Jeffreys's Avatar
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    I love hearing stories of great service like this! And well done for supporting a site sponsor. I will certainly give Photogenic a go when I need some new kit.
    Last edited by David Jeffreys; 15-10-2014 at 10:26am.

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    I've bought a number of items from Fotogenic and they all work well and their prices are very good too.
    They have a lot of their studio stuff set up so you can try it out first.
    As they are in an industrial park, parking is easy too.
    All my photos are taken with recycled pixels.
    Knowledge is knowing that a tomato is a fruit.
    Wisdom, is knowing not to serve it in a fruit salad.

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