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Thread: Having trouble...

  1. #1
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    Having trouble...

    I have been having an issue relating to photoshop cs5. Originally I purchased a copy of CS5 extended and loaded it onto my computer - no dramas there. Since then I undertook a course that required Illustrator as well. I then had to purchased Adobe Creative Suite that contained Photoshop, Illustrator and InDesign. I loaded that onto my computer and hadn't noticed until tonight that my copy of Photoshop is no longer the Extended version. I have been shooting some short film type stuff and wanted to edit it but unless I have PS Extended I can't. I've uninstalled PS from the computer and then reinstalled the PS CS5 Extended disc but I still only get the standard version coming up. What am I doing wrong?? I don't want to have to fork out for video editing software after I've already paid for it once. Can anyone suggest what I might need to do?

    Cheers

    Canon: 5D MkIII - 7D MkI x 2 - 1000D all gripped
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  2. #2
    Administrator ricktas's Avatar
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    Uninstall, turn off computer, restart computer.

    Download the adobe cleaner tool : http://helpx.adobe.com/creative-suit...-problems.html and run it.

    restart computer

    re-install creative suite
    Last edited by ricktas; 04-08-2013 at 12:11pm.
    "It is one thing to make a picture of what a person looks like, it is another thing to make a portrait of who they are" - Paul Caponigro

    Constructive Critique of my photographs is always appreciated
    Nikon, etc!

    RICK
    My Photography

  3. #3
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    Thanks Rick! Worked like a charm. I owe you a beer!

  4. #4
    Administrator ricktas's Avatar
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    you are welcome. That is what AP is here for, so we can each help one another.

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