Karen,
I wouldn't waste money on a card reader!
The fact you can't install windows updates is a sign that something isn't right with the computer.
Firstly, install the
canon software. If it will install that will probably solve your camera/card reading issues.
Then id suggest you try to do the windows updates again. The
canon software may allow windows updates to go beyond the point it currently fails, assuming it does, great.
If the
canon software won't install either then I suspect you need to fix the underlying windows issue first. All these things are linked together.
Sorry can't be much more specific.
Jon
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Agree it should work IF the USB transport protocol isnt stuffed - there is something more fundementally wrong with the PC than a simple a 5D3 driver - Windows Update wont install the updates. A corrupt driver could cause this behaviour, installing the
Canon software will overwrite some files and not just install a 5D3 driver and may allow the windows updates to install correctly.
Whilst a card reader may allow the images to be read from the card, it will not fix the underlying issue.
Jon