I was in Canberra yesterday to check out my upcoming purchase. I walked into a very well known camera store (not sure if I can say their name). the man who served me was called ALex. He was both helpful, informative and didn't mind giving me the time to ask many questions about lenses and body combinations. He knew that I wasn't going to spend money right there and then, but yet he still took the time to answer all questions and offer advice. He can advice based on experience and didn't feel the need to push the sale of gear that was well above my needs.
I am very happy to buy camera gear from Grey Market sellers but this experience is/would be enough for me to spend more and buy through him instead.
I just wanted to share this experience with everybody. I thanked him repeatedly in the store.