have a bad seller on ebay at the moment. Mongo purchased and paid with paypal. long story short - mongo lodged a claim with Paypal for refund. Currently negotiating with seller but if unsuccessful, how good are paypal at assessing Mongo's claim and paying the right amount ????
Mongo asks this question because it seems Paypal are not obliged to pay you - it is not like insurance or a definite promise to reimburse you in certain events. It is purely an ex gratia payment on their part. That being the case, are they really going to look for reasons to pay you out of their own pocket (or try and obtain it from the seller) when assessing whether or not to reimburse your purchase price OR will they look for any excuse not to reimburse you ??
Mongo would be grateful for any feedback no matter how short.